Privacy Policy

1. General

Based on Article 13 of the Swiss Federal Constitution and Swiss data protection legislation (Data Protection Act, DSG), every person has the right to protection of their privacy and protection against misuse of their personal data. We comply with these provisions.

2. Local-First Approach

This app is designed as a "Local-First" application. This means:

  • All sensitive data (e.g., emergency contacts, crisis plan, journal entries) is stored exclusively locally on your device.
  • No transmission of your personal entries, contacts, or plans to our servers or third-party servers takes place.
  • We do not use advertising trackers or behavioral profiling of your personal entries in the app.

3. Error Analysis, In-App Purchases & Website

To improve app stability and process optional Premium unlocks, we use the following technical services:

  • Firebase Crashlytics (Google): Transmits purely technical crash logs (device type, OS version, timestamp, and stack trace) in the event of an app crash. Personal content (contacts, journal entries, crisis plans) is never transmitted.
  • Google Play Billing & RevenueCat: To process and verify optional Premium unlocks via the Google Play Store, a pseudonymized App User ID and purchase status are processed. Payment details remain exclusively with Google Play.
  • Website Analytics (Google Analytics): On this informational website (sos-borderline.com), Google Analytics is used for anonymized page-view statistics. No personal entries are ever tracked inside the mobile app.

4. Data Storage

The data you enter is stored in your browser's/device's local storage (LocalStorage or IndexedDB). You have full control over this data at all times.

5. Rights of Data Subjects

You can permanently delete all data stored in the app at any time via the app settings ("Reset data" function).

6. Contact

For privacy questions:

Comprende - Marketing & Kommunikation GmbH
Grauholzstrasse 28
CH-3063 Ittigen, Switzerland
Email: dsg@comprende.ch